Privacy Policy
ProVoyance, LLC ("Company", "we", "our", or "us") respects your privacy and is committed to
protecting it through our compliance with this policy. This policy describes how we collect, process,
retain, and disclose personal data about you when you use our website at https://provoyance.com (the
"Website") and our practices for using, maintaining, protecting, and disclosing that information. This
Privacy Policy is part of the Terms of Use, and “you” and “your” have the same meanings here as in the
Terms of Use.
This policy applies to information we collect:
Through the Website (https://provoyance.com).
In communications, including email, text, and other electronic messages, between you and the
Company.
It does not apply to information collected by:
Us through any other means, including on any other website operated by the Company or any third
party that does not link to this policy; or
Any third party, including through any application or content that may link to or be accessible from
or through the Website.
We may provide additional or different privacy policies that are specific to certain features, services, or
activities.
Please read this policy carefully to understand our policies and practices regarding your information and
how we treat it. By interacting with our Website or providing us with your information, you agree to the
collection, use, and sharing of your information as described in this privacy policy. This policy may
change from time to time (see Changes to Our Privacy Policy below). Your continued use of the Website
after we make changes is deemed to be acceptance of those changes, so please check the policy
periodically for updates.
Children's and Minors' Data
Our Website is not intended for, and we do not knowingly collect any personal data from, children
under the age of 18. If we learn we have collected or received personal data from a child under 18 years
old without verification of parental consent, we will delete that information.
The Personal Data That We Collect or Process
"Personal data" is information that identifies, relates to, or describes, directly or indirectly, you as an
individual.
The types and categories of personal data we collect or process include:
Name
Organization or company name
Email address
Phone number
If you are a California resident, see California Residents' Privacy Rights below for additional information
about your rights.
How We Collect Data
We collect the above categories of personal data from potential business contacts who visit our Website
and submit information through our contact form.
Our Website uses functional cookies that are essential for site operation, such as session management
and security. A cookie is a small file placed on your device when you interact with the Website. You may
refuse to accept or disable cookies by activating the appropriate setting on your browser or device.
However, if you do so, you may be unable to access certain features of the Website.
We do not use tracking cookies, advertising cookies, or web beacons.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal data, to:
Respond to your inquiry submitted through the contact form.
Contact you by telephone about our products, services, and business opportunities.
Send marketing, promotional, and informational email communications about our services.
Carry out our obligations and enforce our rights arising from any contracts entered into between
you and us.
Notify you when Website updates are available and about changes to any services we offer.
For any other purpose with your consent.
Who We Disclose Your Information To
We may disclose personal data that we collect or you provide as described in this privacy policy:
To our subsidiaries and affiliates.
To contractors, service providers, and other third parties, including strategic business partners.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization,
dissolution, or other sale or transfer of some or all of ProVoyance, LLC’s assets, whether as a going
concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by
ProVoyance, LLC is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
We may also disclose your personal data:
To comply with any court order, law, or legal process, including to respond to any government or
regulatory request.
To enforce or apply our Terms of Use and other agreements.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our
organization, our customers, or others.
Your Rights and Choices About Your Information
This section describes mechanisms you can use to control certain uses and disclosures of your
information and rights you may have under state law, depending on where you live.
Cookies and Other Tracking Technologies. You can set your browser to refuse all or some browser
cookies or other tracking technology files, or to alert you when these files are being sent. If you
disable or refuse cookies or similar tracking files, some Website features may be inaccessible or not
function properly. Some browsers include a "Do Not Track" (DNT) setting that can send a signal to
the online services you visit indicating you do not wish to be tracked.
Company Products, Services, and Opportunities. If you do not wish us to use your information to
share information about current and future products, services, or opportunities, you can opt out at
any time by sending us an email stating your request to web-contact@Provoyance.com.
Disclosure of Your Information for Opportunities with Strategic Business Partners. If you do not
want us to share your information with our strategic business partners to learn about related
opportunities, you can opt out at any time by sending us an email stating your request to web-
contact@Provoyance.com.
Your State Privacy Rights
Depending on your state of residency, you may have certain rights related to your personal data,
including:
Access and Data Portability. You may confirm whether we process your personal data and access a
copy of the personal data we process. To the extent feasible and required by state law, data will be
provided in a portable format.
Correction. You may request that we correct inaccuracies in your personal data that we maintain,
taking into account the information’s nature and processing purpose.
Deletion. You may request that we delete personal data about you that we maintain, subject to
certain exceptions under applicable law.
Important: The exact scope of these rights varies by state. There are also several exceptions where we
may not have an obligation to fulfill your request.
To exercise any of these rights, please contact us at web-contact@Provoyance.com.
Some browsers and browser extensions support the Global Privacy Control ("GPC") that can send a
signal to process your request to opt out from certain types of data processing, including data "sales" as
defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect
your choices indicated by a GPC setting as required by applicable law.
If you are a California resident, additional information may apply to you. To learn more about California
residents privacy rights, see California Residents’ Privacy Rights below.
How We Protect Your Personal Data
We use commercially reasonable administrative, physical, and technical measures designed to protect
your personal data from accidental loss or destruction and from unauthorized access, use, alteration,
and disclosure. However, no website, mobile application, system, electronic storage, or online service is
completely secure, and we cannot guarantee the security of your personal data transmitted to, through,
using, or in connection with the Website. In particular, email and information submitted through the
contact form may not be encrypted in transit, and you should carefully decide what information you
send to us via such communication channels. Any transmission of personal data is at your own risk.
The safety and security of your information also depends on you. You are responsible for taking steps to
protect your personal data against unauthorized use, disclosure, and access.
How We Retain Your Personal Data
We keep the categories of personal data described in this policy for as long as reasonably necessary to
fulfill the purposes described or for as otherwise legally permitted or required, such as operating our
organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud
prevention. This means that we consider our legal and business obligations, potential risks of harm, and
nature of the information when deciding how long to retain personal data. At the end of the retention
period, personal data will be deleted, destroyed, or deidentified.
If you are a California resident, see California Residents’ Privacy Policy above for more information about
the retention periods that apply to the personal data categories we collect.
Changes to Our Privacy Policy
We may update this policy from time to time, and we will provide notice of any such changes to the
policy as required by law. The date the privacy policy was last updated is identified at the top of the
page. We will notify you of changes to this policy by updating the "last updated" date and posting the
updated policy on the Website. You should check our Website periodically to see the current policy and
any changes we have made to it.
Contact Information
To exercise your rights or ask questions or comment about this privacy policy or our privacy practices,
contact us at: web-contact@Provoyance.com.
California Residents’ Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act, as amended by the California
Privacy Rights Act ("CCPA/CPRA"), provides you with additional rights regarding your personal
information. This section supplements the information contained in this Privacy Policy and applies solely
to California residents. Any terms defined in the CCPA have the same meaning when used in this section.
Personal Information We Collect
We collect and use information that identifies, relates to, describes, references, is reasonably capable of
being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or
household ("personal information"). Personal information does not include:
Publicly available information, including from government records, through widely distributed
media, or that the consumer made publicly available without restricting it to a specific audience.
Lawfully obtained, truthful information that is a matter of public concern.
Deidentified or aggregated consumer information.
The information we collect consists of your name, organization or company name, email address, and
phone number.
The following chart identifies the categories of personal information we have collected from consumers
within the last 12 months:
Category
A. Identifiers
Examples Collected
A real name, alias, postal
address, unique personal
identifier, online identifier,
Internet Protocol address,
email address, account name,
Social Security number,
driver's license number,
passport number, or other
similar identifiers.
Yes, Collected
B. Personal
information categories
listed in the California Customer
Records statute (Cal.
Civ. Code § 1798.80(e))
("California Customer
Records').
Examples Collected
A name, signature, Social
Security number, physical
characteristics or description,
[photograph, ]address,
telephone number, passport
number, driver's license or
state identification card
number, insurance policy number,
education, employment,
employment history,
[membership in professional
organizations, professional
licenses and certifications,]
bank account number, credit
card number, debit card
number, or any other financial
information, medical
information, or health
insurance information.
Some personal information
included in this category may
overlap with other categories.
Yes, Collected
C. Protected
classification
characteristics
under California or
federal law
("Protected
Classes").
Examples Collected
Age (40 years or older), race,
color, ancestry, national
origin, citizenship, religion or
creed, marital status, medical
condition, physical or mental
disability, sex (including
gender, gender identity,
gender expression, pregnancy
or childbirth and related
medical conditions), sexual
orientation, reproductive
health decision-making,
military and veteran status, or
genetic information (including
familial genetic information).
No, Not Collected
D. Commercial
information.
Examples Collected
Records of personal property,
products, or services
purchased, obtained, or
considered, or other
purchasing or consuming
histories or tendencies.
No, Not Collected
E. Biometric
information.
Examples Collected
Genetic, physiological,
behavioral, and biological
characteristics, or activity
patterns used to extract a
template or other identifier or
identifying information, such
as fingerprints, faceprints, and
voiceprints, iris or retina
scans, keystroke, gait, or other
physical patterns, and sleep,
health, or exercise data.
No, Not Collected
F. Internet or other
similar network
activity.
Examples Collected
Activity on our websites,
mobile apps, or other digital
systems, such as internet
browsing history, search
history, system usage,
electronic communications
with us, postings on our social
media sites.
No, Not Collected
G. Geolocation data.
Examples Collected
Physical location or
movements
No, Not Collected
H. Sensory data.
Examples Collected
Audio, electronic, visual,
thermal, olfactory, or similar
information
No, Not Collected
I. Professional or
employment-related
information
Examples Collected
Organization or company
name
Yes, Collected
Sources of Personal Information
We collect the categories of personal information identified above directly from you when you submit
information through our Website’s contact form.
Business or Commercial Purpose for Collecting Personal Information
We may use and disclose the personal information we collect to advance the Company's business and
commercial purposes, specifically to:
Develop, offer, and provide you with our products and services.
Meet our obligations and enforce our rights arising from any contracts with you, including for billing
or collections, or to comply with legal requirements.
Fulfill the purposes for which you provided your personal information or that were described to you
at collection, and as the CCPA otherwise permits.
Improve our products or services, marketing, or customer relationships and experiences.
Notify you about changes to our products or services.
Protect our Company, employees, or operations.
Make suggestions and recommendations to you about our goods or services that may interest you
or them.
Manage your consumer relationship with us, including for reaching you, when needed, about your
account.
Administer and maintain the Company's systems and operations, including for safety purposes.
Engage in corporate transactions requiring review of consumer records, such as for evaluating
potential Company mergers and acquisitions.
Comply with all applicable laws and regulations.
Exercise or defend the legal rights of the Company and its employees, affiliates, customers,
contractors, and agents.
Respond to law enforcement requests and as required by applicable law or court order.
We collect your personal information for the following business or commercial purposes:
To respond to your inquiry submitted through the contact form.
To contact you by telephone or email about our products, services, and business opportunities.
To share your contact information with our strategic business partners for marketing and business
development purposes.
To carry out our obligations and enforce our rights arising from any contracts entered into between
you and us.
To comply with applicable laws and regulations.
Sale or Sharing of Personal Information
We do not sell your personal information to third parties. We do not share your personal information
with third parties for cross-context behavioral advertising purposes. We do not share personal
information about consumers we know are under age 16.
Sensitive Personal Information
We do not collect sensitive personal information as defined by the CCPA.
Additional Categories or Other Purposes
We will not collect additional categories of personal information or use the personal information we
collected for materially different, unrelated, or incompatible purposes without providing you notice. If
required by law, we will also seek your consent before using your personal information for a new or
unrelated purpose.
We may collect, process, and disclose aggregated or deidentified consumer information for any purpose,
without restriction. When we collect, process, or disclose aggregated or deidentified consumer
information, we will maintain and use it in deidentified form and will not to attempt to reidentify the
information, except to determine whether our deidentification processes satisfies any applicable legal
requirements.
Your Rights and Choices as a California Resident
If you are a California resident, the CCPA grants you the following rights regarding your personal
information. For more on exercising these rights, see Exercising Your Rights (California) below.
Right to Know — You have the right to request that we disclose certain information to you about
our collection and use of your personal information (the "right to know"), including the specific
pieces of personal information we have collected about you (a "data portability request"). You may
exercise your right to know twice in any 12-month period. Once we receive your request and
confirm your identity (see Exercising Your Rights (California) below), we will disclose to you:
The categories of:
personal information we collected about you; and
sources from which we collected your personal information.
The business or commercial purpose for collecting your personal information and, if
applicable, selling or sharing your personal information.
If applicable, the categories of persons, including third parties, to whom we disclosed your
personal information, including separate disclosures identifying the categories of your
personal information that we:
disclosed for a business purpose to each category of persons; and
sold or shared to each category of third parties.
When your right to know submission includes a data portability request, a copy of your
personal information, subject to any permitted redactions.
Right to Delete and Right to Correct — You have the right to request that we disclose certain
information to you about our You have the right to request that we delete any of your personal
information that we collected from you and retained, subject to certain exceptions and limitations
(the "right to delete"). Once we receive your request and confirm your identity, we will delete your
personal information from our systems unless an exception allows us to retain it. We will also
notify our service providers, contractors, and other recipients to take appropriate action.
You also have the right to request correction of personal information we maintain about you that
you believe is inaccurate (the "right to correct"). We may require you to provide documentation, if
needed, to confirm your identity and support your claim that the information is inaccurate. Unless
an exception applies, we will correct personal information that our review determines is inaccurate
and notify our service providers, contractors, and other recipients to take appropriate action.
Right to Limit Sensitive Personal Information Use and Disclosure to Permitted SPI Purposes —
You have a right to ask businesses that use or disclose your sensitive personal information to limit
those actions to just the CCPA's Permitted SPI Purposes (the "right to limit"). As we do not use or
disclose sensitive personal information beyond the CCPA's Permitted SPI Purposes, we do not
currently provide this consumer right.
Right to Opt Out of Sale or Sharing — You have the right to request that businesses stop selling or
sharing your personal information at any time (the "right to opt-out"), including through a user-
enabled opt-out preference signal. Similarly, the CCPA prohibits businesses from selling or sharing
the personal information of consumers it actually knows are under 16 years old without first
obtaining consent from consumers who are between 13 and 15 years old or the consumer's parent
or guardian for consumers under age 13 (the "right to opt-in").
As we do not sell or share consumers' personal data, we do not currently provide these consumer
rights.
Automated Decision-Making Technology -- We do not use automated decision-making technology
("ADMT") to make significant decisions about consumers, so we do not provide ADMT access, opt-
out, or appeal rights.
Right to Non-Discrimination — You have the right not to be discriminated or retaliated against for
exercising any of your privacy rights under the CCPA.
Exercising Your Rights (California)
To exercise the right to know (including data portability), delete, or correct, as well as the right to limit
sensitive personal information use and/or opt out of sale or sharing, all of which are described above,
please submit a verifiable request to us by either:
Emailing us at web-contact@Provoyance.com; or
Contacting us at https://provoyance.com.
Verification Process and Authorized Agents
Only you, or someone legally authorized to act on your behalf, may make a request to know, delete,
correct related to your personal information.
We cannot respond to your request to know, delete, or correct if we cannot verify your identity or
authority to make the request and confirm the personal information relating to you. We will only use
personal information provided in the request to verify the requestor's identity or authority to make the
request.
For requests to limit or opt-out, we ask for the information necessary to complete the request, which
may include, for example, the consumer's name, email address, or account username.
Responding to Your Request to Know, Delete, or Correct
We will confirm receipt of your request to know, delete, or correct within ten (10) business days. If you
do not receive confirmation within the ten-day timeframe, please visit us at https://provoyance.com.
We endeavor to substantively respond to a verifiable request within 45 days of its receipt. If we require
more time (up to another 45 days), we will inform you of the reason and extension period in writing. We
will deliver our written response to your verified email address. Our substantive response will tell you
whether or not we have complied with your request. If we cannot comply with your request in whole or
in part, we will explain the reason, subject to any legal or regulatory restrictions. Applicable law may
allow or require us to refuse to provide you with access to some or all of the personal information that
we hold about you, or we may have destroyed, deleted, or made your personal information anonymous
in compliance with our record retention policies and obligations.
Any disclosures we provide will cover information for the 12-month period preceding the request's
receipt date. We will consider requests to provide longer disclosure periods that do not extend past
January 1, 2022, unless providing the longer timeframe would be impossible or involves
disproportionate effort.
For data portability requests, we will select a format to provide your personal information that is readily
useable and should allow you to transmit the information from one entity to another entity without
hindrance.
We do not charge a fee to process or respond to your verifiable request unless it is excessive, repetitive,
or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made
that decision and provide you with a cost estimate before completing your request.
Response and Timing on Rights to Limit or Opt Out
In response to your request to limit or opt out, we will process your request, as soon as feasibly possible,
but no later than 15 business days from the date we receive the request.
If you need to access this Privacy Policy in an alternative format due to a disability, please contact us at
web-contact@Provoyance.com.